Venue : Indian Institute of Management (IIMB) at Bangalore, India on 24, 25 & 26th Oct'13

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Nasim Mahmud

Nasim Mahmud

University of Liberal Arts, Bangladesh

Dr. Nasim Mahmud is an Assistant Professor in the Department of Computer Science and Engineering, University of Liberal Arts Bangladesh. His primary research interest fits in the blend of two overlapping domains, Human-Computer Interaction and Social Computing. Where he investigates how innovative social computing solution can become an instrument to boost the social interaction to support people in need, especially in a large scale ubiquitous computing public spaces.

Prior to joining University of Liberal Arts Bangladesh, he has been working as a member of the Human-Computer Interaction Lab, Expertise Center of Digital Media, Hasselt University, Belgium. Where he contributed into designing systems that support caregivers of the persons with dementia. Dr. Mahmud holds a PhD in computer science from Hasselt University, Belgium and Maastricht University, Netherlands.

He has previously worked in the R&D team of SatPoint AB, Sweden as an Interaction Designer. There he has contributed in designing interactive systems for marine stabilized satellite communication systems. He has studied Masters in Interactive Systems Engineering in Royal Institute of Technology, Sweden and before that he has earned a Masters and a Bachelor degree in Computer Science and Engineering from University of Dhaka, Bangladesh. More about Dr. Mahmud can be found by visiting his web lounge at

Design for Systems that are Social

Invited Talk (30min)

Social Computing is a relatively new research domain within the computing paradigms. In recent years, we may observe that many social computing systems have exerted one of the most impactful impressions among publics, mostly through using popular online social networking sites. It has dramatically changed the way how people act and share thoughts and views. It has changed the way business companies think about promoting their products. There are various social computing systems that are already popular; however, there are many being introduced on a regular basis. Despite its popularity, how a social computing system should be evaluated, yet remained an uncovered mystery among the practitioners. There are various opinions about how to evaluate social computing systems, but most of them focus on as if an individual user interacting with a system.

Since the introduction of the Human-Computer Interaction (HCI) domain, researchers and practitioners focus on evaluating interactive systems, they design user experience through innovative design knowledge and practice. For designing a ‘traditional’ or standalone system there are available off-the-shelf knowledge, tools and technologies. There are well established norms, community knowledge and practice that the researchers and practitioners may utilize and can contribute for the ‘user experience design.’ However, for the social computing systems the user experience design remains in the age of ‘black window.’ This talk will focus on how to overcome this barrier; and it will also address how to design user experience for social computing systems; and how to evaluate them.